When accessing the Website shakenacademy.pt, as well as all subdomains and other landing pages operated by Shaken Academy, Unipessoal Lda. within the scope of its training programmes (hereinafter referred to as the “Programme”, a term covering any training programme developed and delivered by the Company, namely AI Dive for Business and MBAI), the User must carefully read the Terms and Conditions governing their access and use.
1. GENERAL CONDITIONS OF THE WEBSITE
1.1 These Terms and Conditions govern access to and use of the Website shakenacademy.pt, all subdomains and the other landing pages associated with the domain shakenacademy.pt, operated by Shaken Academy, Unipessoal Lda. (hereinafter referred to as the “Company”), with NIPC 519.187.261, with registered office at Avenida Infante Dom Henrique n.º 143 – 1.º Piso, 1950-406 Lisboa, and with the contact email address admin@shakenacademy.pt.
1.2 By browsing this or any other Website operated by the Company, by submitting a contact, pre-registration, registration or other form owned by the Company, and by making payment for a registration, the User fully and unreservedly accepts these Terms and Conditions.
Should the User reject these Terms and Conditions, they must immediately cease using any Website owned by the Company.
1.3 This document has been drawn up in accordance with the applicable legislation in force, namely Regulation (EU) 2016/679 of 27 April – General Data Protection Regulation (hereinafter referred to as the GDPR), Law No. 58/2019 of 8 August, Decree-Law No. 446/85 of 25 October (Legal Regime of General Contractual Clauses), Decree-Law No. 7/2004 of 7 January (Electronic Commerce), Law No. 41/2004 of 18 August (Privacy in Electronic Communications), Law No. 109/2009 of 15 September (Cybercrime Law) and Decree-Law No. 24/2014 of 14 February (Distance Contracts).
2. ACCEPTANCE OF THE TERMS AND CONDITIONS
2.1 Any person who uses this Website acquires the status of User and fully accepts the Terms and Conditions governing it. Accordingly, the User acknowledges that they have read the Terms and Conditions, understood them and accepted them in full, being, for this purpose, bound by them.
2.2 Should the User decide to reject the Terms and Conditions and/or, where applicable, the respective updated versions (hereinafter “New Conditions”), they may not access the content available on this Website owned by the Company.
2.3 The Company reserves the right to amend or update, without prior notice and at any time, in whole or in part, these Terms and Conditions, as well as its Privacy and Data Protection Policy and its Cookie Policy. The version in force, indicating the date of the last update, is permanently available on the Website.
2.4 From the moment the amendments or updates are published on this Website, the User’s access to and use of it shall presuppose full acceptance of the New Conditions.
2.5 The User is advised to consult regularly the sections on the Terms and Conditions, the Privacy and Data Protection Policy and the Cookie Policy, in order to check the most up-to-date versions in force.
3. SUBJECT MATTER
3.1 The Terms and Conditions are intended to regulate access to and use of the content made available to the User on this Website.
3.2 For the purposes of these Terms and Conditions, Website means:
- The external appearance (or look and feel) of the screen interfaces, both statically and dynamically (i.e., the navigation tree);
- The elements making up both the screen interfaces and the navigation tree, including, by way of example only, the texts, images, sounds, multimedia and artistic works (including graphics, tables, etc.), accessories, photographs and, in general, all creations, elements and/or objects incorporated therein (content);
- The services incorporated therein and, in general, any content accessible on the Website, its subdomains and/or subdirectories.
3.3 For the purposes of these Terms and Conditions, Landing Pages means the destination pages, associated with the domain shakenacademy.pt or with subdomains of the Company, created for specific campaigns, initiatives or events.
4. CHARACTERISTICS OF THE WEBSITE
4.1 Without prejudice to the provisions of point 7, the Company seeks to keep the Website available 24 (twenty-four) hours a day, every day of the year. However, the provision of new connections, route changes and maintenance and/or update operations which, in general, entail the suspension of access to or use of the Website may cause a temporary interruption for the time necessary to carry out such tasks.
4.2 The Company may engage and/or subcontract third-party entities for whatever it deems appropriate to carry out any and all activities necessary to maintain, update or improve its Website.
Such entities may, in the course of these operations, temporarily suspend access to the Website. The Company will make every effort to inform the User, insofar as possible, of the periods during which access to the Website is interrupted.
4.3 The Company reserves the right to amend or update, without prior notice and at any time, in whole or in part, the presentation and configuration of the Website, including its content.
5. CONDITIONS OF ACCESS TO AND USE OF THE WEBSITE
5.1 Access to and use of the Website are made available exclusively for personal use, namely to obtain information about the programme, initiatives, activities and events of the Company, to submit requests for information and registrations for the Programme and to make the respective payment.
5.2 The User acknowledges and accepts that use of the Website is intended for strictly personal and private purposes.
5.3 Access to and use of the Website owned by the Company are free of charge for the User and do not require prior subscription or registration.
5.4 The User undertakes to use the content diligently, correctly and lawfully and not to use the Website to carry out activities contrary to the law, morality, good customs or public order.
5.5 The User agrees not to use the Website for illegal or prohibited purposes, or purposes harmful to the rights and interests of third parties, the Company declining any liability that may arise therefrom.
5.6 The User undertakes not to damage or render unusable the equipment or systems of the Company or of third-party Users, or the content incorporated and/or stored therein.
The User also agrees not to prevent or hinder, in any way, the use, enjoyment, normal development or performance of the Website.
5.7 The provision of the Website to the User is subject to strict compliance with the provisions of these Terms and Conditions and, where applicable, with the applicable New Conditions, the User likewise undertaking to observe the restrictions on use indicated.
5.8 In order to access the Website’s content correctly, the User may need to download certain computer programs or other software elements to their devices.
Such installation is the responsibility of the User, the Company assuming no liability that may arise therefrom.
5.9 The Company reserves the right to assess the User’s compliance with these Terms and Conditions, and may revoke, suspend and/or block, at any time and without prior notice, access to the content for Users who breach any of the provisions of these Terms and Conditions.
6. SOLE RESPONSIBILITY OF THE USER
6.1 The User accepts and acknowledges that access to and use of the Website are their sole responsibility. Any risks arising therefrom shall be borne exclusively and without limitation by the User. Accordingly, the User acknowledges and agrees that they are solely responsible for any damage and/or loss suffered by their computer system and/or losses arising from the download or use of any elements.
6.2 The User undertakes to indemnify and hold harmless the Company, as well as its legal representatives, partners and employees, from any damages, liabilities, claims or requests for compensation, including expenses and representation costs, sought by third parties as a result of the use of the Website in a manner not in conformity with these Terms and Conditions, and/or by virtue of breach of the conditions set out therein, and/or resulting from non-compliance with the representations and warranties contained in these Terms and Conditions.
7. WARRANTIES AND LIMITATION OF LIABILITY
7.1 Except where the law expressly requires otherwise, and exclusively to the extent and degree that it so requires, the Company neither warrants nor assumes any liability in relation to the use of its Website or of the elements related thereto or forming part thereof, such as the content accessed by the User.
7.2 The disclaimer of liability referred to in the preceding paragraph includes any warranties or liabilities arising from its levels of quality, interoperability, functionality and/or fitness for a particular purpose.
7.3 To the maximum extent permitted by applicable law, the User agrees that the Company shall not be liable for any damages arising from the interruption, suspension or cancellation of access to the Website, any direct, indirect, collateral or incidental damage or loss, whether the interruption, suspension or cancellation was justified or not, negligent or intentional, notified or not.
7.4 The Company does not carry out prior checks on, and does not guarantee the absence of, any extraneous elements that may cause alterations to the User’s computer equipment and applications or to the electronic documents and files stored or transmitted by the User.
7.5 The Company expressly disclaims any liability in relation to the introduction into the User’s equipment or systems of extraneous computer programs or materials that are the responsibility of third parties and that contain a sequence of instructions or indications that may cause harmful effects to the User’s computer system.
7.6 The Website may include hyperlinks to Websites operated by third parties. In such cases, the hyperlinks in question are provided as an additional service to Users and shall in no case constitute an approval by the Company. The hyperlinks made available on the Website are provided solely for the convenience of Users and are in no way approved or endorsed by the Company. In any event, Users shall be solely responsible for the use of such hyperlinks and, consequently, the Company assumes no liability for the results that may arise therefrom.
8. PROPERTY AND AUTHORISATIONS
8.1 The User acknowledges that the Company and/or third parties with whom it has an agreement or institutional relationship are the holders of all copyright, related rights, industrial property rights and other similar rights over the Company’s Website.
By way of example and not limitation, this shall be understood to include any information, messages, graphics, drawings, sound and/or image files, photographs, recordings, computer programs, databases, technology, equipment, know-how, trademarks, logos and, in general, any type of material accessible through the Website, as well as the Website itself (Property).
8.2 The User may not copy, use, transfer, rent, sublicense, alter, adapt, attempt to modify or alter the source code, carry out reverse engineering operations, decompile or disassemble, in whole or in part, the content of the Website.
8.3 The User undertakes not to remove or modify the captions, notices or symbols that the Company incorporates into the Property.
8.4 The User acknowledges that the Company does not assign or transfer to the User any right over its Property. The Company only authorises the User to access and use the Property that is essential for the use of the Website, in accordance with the Terms and Conditions set out in this document.
8.5 The Company does not grant the User any licence or authorisation to use its Property that is not expressly detailed in these Terms and Conditions.
8.6 Except as provided in the following paragraph, the User is not authorised to reproduce, store, distribute (including by email and the Internet), transmit, communicate, modify, alter, transform or assign the Property or, in any other way, carry out activities involving the commercial use of this Website, whether in part or in full, without obtaining the express written consent of the Company. The User shall refrain from obtaining or attempting to obtain any of the elements comprising the Property by using means and procedures other than those which, in each situation, have been made available to them or indicated for this purpose on the Website and the Landing Pages.
8.7 Where the Company so authorises, or the Website’s own technological devices so permit, the User may download a single copy of the Website’s own material, provided that it is for strictly private and personal use, without obtaining any profit-making or commercial advantage therefrom.
In any case, the authorisation of use granted in this paragraph may not, under any circumstances, be assigned or transferred to third parties. The Company expressly reserves any other rights or uses not included in this authorisation, extending such reservation to the exercise of civil or criminal actions that may result from access to and/or use of the Website.
8.8 The Company seeks to keep the Website’s content up to date. Notwithstanding, such content is merely informative in nature and may be incomplete, contain inaccuracies or not be up to date, which the User acknowledges and accepts.
9. ESTABLISHMENT OF HYPERLINKS TO THE WEBSITE
9.1 The User and, in general, persons intending to establish a hyperlink between their web page and the Website owned by the Company (Hyperlink) must comply with the following conditions:
- The Hyperlink shall only allow access to the Website, but may not reproduce its content, either in whole or in part;
- Hyperlinks shall not be established with web pages other than the home page of the Website;
- No browser, frame, or navigation environment or bar shall be created over the pages of the Website;
- No false, inaccurate, incorrect or defamatory statements or indications shall be made about the Website, the Company or the Property and, in particular, it shall not be stated or implied that the Company has authorised the Hyperlink or that it has supervised or assumed, in any way, the content made available on the web page on which the Hyperlink is established;
- Except for the symbols forming part of the Hyperlink itself, the web page on which the link is established shall not bear any trademark, trade name, establishment sign, designation, logo, slogan or other distinctive signs belonging to the Company;
- The web page on which the Hyperlink is established shall not contain unlawful information or content, or content contrary to morality, good customs or public order, nor shall it contain content contrary to any rights of third parties.
9.2 The establishment of the Hyperlink does not in any way imply the existence of a relationship between the Company and the owner of the web page on which it appears, nor the acceptance and approval of its content by the Company.
10. APPLICATIONS, REGISTRATIONS AND SUBMISSION OF FORMS VIA THE WEBSITE
10.1 The submission of any form, application or registration through the Website presupposes that the User has full legal capacity to exercise rights or is acting in the exercise of the due powers of representation – namely as representative of the client entity registering its employees for the Programme.
10.2 The Programme is intended exclusively for persons of legal age, and registrations of persons under 18 years of age shall not be accepted.
10.3 The User guarantees the authenticity, accuracy, currency and truthfulness of all data and documents submitted.
10.4 The provision of false or inaccurate statements or the omission of essential data entitles the Company to reject the application or registration, cancel the respective process without prior notice and, where applicable, claim compensation for the losses caused.
10.5 Sending the form or receiving the automatic email confirming submission constitutes mere proof of technical receipt of the request, and does not amount to formal acceptance or approval of the application, nor to the contractual binding of the Company.
10.6 Acceptance is subject to verification of the admission requirements, the availability of places and express and individual confirmation by the Company, and the Company’s silence or failure to respond may in no case be interpreted as tacit acceptance or approval of the request.
10.7 The Company disclaims any liability for any losses arising from the non-receipt, defective receipt or late receipt of forms and applications due to: breakdowns, interruptions or failures in telecommunications networks and Internet services; anomalies in the User’s computer equipment or systems; fortuitous events or force majeure affecting the technological infrastructure of the Website.
10.8 For the purposes of proving the date, time and content of the submission, the Company shall retain the computer records (logs) of access and of the sending of the form for the period strictly necessary to manage the request or to comply with legal obligations, ensuring their integrity and confidentiality. The record shall be kept in an internal database, to which only the Company shall have access.
10.9 All personal data collected are processed strictly for the management of the application or registration process, under the GDPR and on the terms detailed in the Shaken Academy Privacy and Data Protection Policy.
11. REGISTRATION AND PAYMENT VIA THE WEBSITE
11.1 Registration for the Programme through the Website is subject to payment of the price indicated on the Website for the chosen edition and is governed by the general conditions of registration and participation in the Programme, which the User must accept at the time of registration.
11.2 In editions contracted by client entities for their employees, the price, payment and invoicing conditions are set out in the agreement entered into with the client entity, and no payment is made through the Website.
11.3 Payment processing is ensured by the Stripe platform (Stripe Payments Europe, Ltd.), an authorised payment service provider, through a secure payment page. The User may pay by credit or debit card on the Visa, Mastercard or Discover networks, or through Google Pay, and the methods available may vary depending on the User’s device and country.
11.4 The conditions for withdrawal, cancellation and refund of the registration are set out in the general conditions of registration and participation in the Programme, without prejudice to the rights conferred by law on the consumer User.
11.5 Without prejudice to the provisions of the preceding point, in the event of a proven technical error in the transaction (for example, a duplicate debit due to a system anomaly) or of a transaction not authorised by the cardholder, the Company shall refund the amount unduly charged.
11.6 The Company issues an invoice-receipt with the billing details indicated by the User in the registration form, namely the full name or company name, the NIF/NIPC and the address.
11.7 The invoice-receipts issued shall be sent to the email address indicated by the User.
11.8 The personal data collected in the registration and payment form shall be processed exclusively for the purposes of managing the registration and payment, namely to ensure the security of the transaction, issue the invoice-receipt and comply with the applicable legal and tax obligations, under the terms of the Privacy and Data Protection Policy.
11.9 Payment data (credit/debit card number, expiry date and security code) are entered directly on Stripe’s secure payment page, protected by TLS encryption protocols.
The Company does not collect, view or store on its servers any card data or banking credentials. These data are transmitted directly and in encrypted form to Stripe, the entity responsible for processing the payment.
11.10 All amounts indicated on the Website are expressed in euros (€). The vocational training services provided by the Company under its certification as a training entity are exempt from VAT, pursuant to Article 9(10) of the Value Added Tax Code. Programmes not provided under that certification are subject to VAT at the statutory rate in force, this fact being indicated on the Website next to the respective price.
11.11 Should any technical anomaly or undue debit occur, the User must contact the Company as soon as possible by email at admin@shakenacademy.pt, attaching the relevant proof from the bank, without prejudice to the rights they hold vis-à-vis their bank or payment service provider under the law.
12. PERSONAL DATA PROTECTION AND COOKIES
12.1 The processing of all personal data collected through the Website owned by the Company is governed by the Shaken Academy Privacy and Data Protection Policy, available on the Website, which complies with the GDPR and the national legislation in force.
12.2 The Website uses cookies and similar technologies. Cookies that are not strictly necessary for the operation of the Website are only installed on the User’s device with their prior, free, specific and informed consent, given through the cookie management panel displayed on first access, pursuant to Article 5 of Law No. 41/2004 of 18 August and the Cookie Policy available on the Website. The User may change or withdraw their consent at any time.
13. DURATION AND TERMINATION OF THE TERMS AND CONDITIONS
13.1 These Terms and Conditions shall remain in force for an indefinite period.
13.2 The Company may terminate or suspend the Website by unilateral decision, at any time and without the need for justification.
13.3 The User may cease accessing and using the Company’s Website at any time and without the need for justification.
14. ASSIGNMENT TO THIRD PARTIES
The User may not assign, transfer, encumber or subrogate in favour of third parties the rights and obligations established in these Terms and Conditions, nor, under any circumstances, resell or assign their rights and/or obligations or use the content available on the Website for commercial purposes.
15. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by and shall be construed in accordance with Portuguese law. The Portuguese courts shall have jurisdiction to resolve any disputes arising from the interpretation or performance of these Terms and Conditions, without prejudice to mandatory consumer protection rules conferring jurisdiction on the courts of the domicile of a User residing in another Member State of the European Union.
16. FINAL PROVISIONS
16.1 The invalidity of any of the provisions contained in these Terms and Conditions shall not affect the validity of the remaining provisions, which shall remain fully in force and produce all their effects.
16.2 The User may contact the Company regarding any matter relating to the Terms and Conditions or to the use of the Website at the address Avenida Infante Dom Henrique n.º 143 – 1.º Piso, 1950-406 Lisboa, or the email address admin@shakenacademy.pt.
14 October 2026
TERMS AND CONDITIONS OF USE OF THE SHAKEN ACADEMY SOCIAL NETWORKS
- The Company’s social networks aim to publicise the training and institutional activities of its training programmes, as well as to promote the debate of ideas and plurality of opinions.
- Comments published by Users do not constitute the opinion of the Company nor are they conveyed by it, and do not constitute scientific, legal, financial, medical or professional advice of any kind.
- The content of each comment and the opinions expressed are the sole and exclusive civil and criminal responsibility of the User.
- All comments and content published by Users on the Company’s social networks are public and disclosed immediately; however, they will be assessed by our moderation and monitoring team. Accordingly, the Company reserves the right to remove, without prior notice, any content that does not comply with these Terms and Conditions, such as content of a defamatory nature, threats to third parties, harassment and/or bullying, hate speech (based on race, ethnicity, nationality, religion, gender, sexual orientation, disability or any illness), nudity, rumours, pornography or, further, messages with a commercial and/or profit-making intent or unrelated to the purpose of our social networks.
- The Company reserves the right, at its sole discretion and irrespective of any notice or notification, to remove any comment, even if it does not breach the rules established in the Terms and Conditions.
Comments may be deleted that:
- Do not address the subject matter of the content in which they were published;
- Use coarse or offensive language;
- Disclose advertising content;
- Offer any type of product for sale;
- Convey pornographic, persecutory, threatening, racist or discriminatory material in relation to race, ethnicity, religion, nationality, gender, sexual orientation or disability;
- Convey information about illegal activities and incitement to crime;
- Convey slanderous, insulting or defamatory statements or material;
- Contain party-political or electoral propaganda;
- Contain encrypted or password-protected pages and files;
- Convey programs and files containing viruses or any other code that puts equipment or files at risk;
- Convey information relating to software piracy;
- Convey information about contests, pyramid schemes, chain letters, junk mail, spam or any periodic or unsolicited messages (commercial or otherwise), or abusive messages;
- Convey content or material protected by copyright without the authorisation of the author or their representative;
- Convey photographs or videos without the authorisation of the persons portrayed in them.